A MESSAGE TO OUR RESIDENTS ABOUT COVID-19
As a valued MHE resident, it is important that you know we are closely monitoring the circumstances related to COVID-19 (Coronavirus) as it evolves. Our primary concern is the health and wellbeing of our residents and employees. We assure you that MHE is committed to doing everything we can to help you stay well-informed and healthy. Now is the time for all of us to play our part in minimizing the virus’ spread.
So, what are we doing? We have been sourcing information from the Centers for Disease Control (CDC) to stay on top of this evolving situation. We are implementing recommended guidelines to mitigate exposure for our employees and following the CDC’s recommendations on steps we can take to help prevent the spread of the virus. This includes sharing specific instructions with our employees on the importance of washing their hand, staying home if they feel sick, office cleanings etc. Our offices remain closed to the public at this time and assess this status on a weekly basis.
How can you help? Residents should be utilizing the Tenant Web Access Portal to pay rent and submit work orders. Work orders ad other communicate with our management teams can also be submitted by email. There is a drop box for checks or money orders available at each site office.
Our staff is available to take phone calls Monday – Friday 9 AM to 5 PM. After hours emergency voicemails are forwarded to appropriate site staff.
As with any medical situation involving your health, we strongly recommended that you consult with your own physician as to your personal condition and follow any additional steps they may recommend to take to be healthy and safe.
Here are the CDC recommended guidelines for what everyone can do to help prevent the spread of this virus:
1. Wash your hands frequently with soap and water for a minimum of 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer.
2. Avoid touching your eyes, nose and mouth with unwashed hands.
3. Avoid physical contact with people who are sick.
4. Stay home when you are sick.
5. Cover your cough or sneeze with a tissue, then throw the tissue away or use the inside of your elbow.